Canadian Businesses are Switching from Traditional Desk Phones to VoIP Services A growing number of businesses is getting rid of their traditional desktop phones in favour of cloud-based and Voice over Internet Protocol (VoIP)-powered services, like Skype, on wireless devices. According to CBC News, an online survey released by IDC Canada earlier this year revealed that almost 90% of Canadian firms…

Calling a business is the first point of contact between the business and the outside world.  This first impression must be a good one.  Most callers nowadays expect a response, and a failed call is not an acceptable outcome.  Additionally, most callers expect to be able to use a variety of communications methods, traditional PSTN calls, internet access to a…

4 Reasons Why Your Business Should Switch to a Hosted PBX It might be time for your business in Tampa to upgrade its business phone system. Hosted PBX services allow for businesses to forgo the costly physical presence of a phone system to a cheaper business phone system for your Tampa business. This can be very beneficial to small businesses because it allows for…